Frequently Asked Questions
Testimonials
How much does it cost to rent a moonbounce?
  Our rentals start as low as $175 plus sales tax for the first hour and $10 plus sales tax for each additional hour.
 
Do I have to have the moonbounce delivered or can I pick it up myself?
  Unfortunately, you cannot pick the moonbounce up yourself. Due to safety concerns, we are required to set up and take down every rental. This ensures your safety, as the units can be very heavy, as well as allows us an opportunity to review the rules and regulations regarding the operation of the unit. SAFETY FIRST!
 
Are your units clean?
  Yes, our units are vacuumed and sanitized prior to each use.
 
How large are your moonbounces?
  Most of our units are 15' x 15' plus a 2' step. This makes them approx 15' x 17' overall.
 
How much room do I need to set up?
  Most of our units require a 20' x 20' area that is semi-level, clear of any rocks, sticks, roots, etc that could puncture the bounce. Also, if you have an in-ground sprinkler system, make sure it is turned off and the sprinkler heads are not engaged.
 
We live in an apartment/townhouse and don't have a yard large enough, how can we still have a party for our child?
  It's true, many apartments/townhouses don't provide a lot of room for a bounce. However, there are alternatives. Some potential ideas:
  • Use the common area or two parking spaces side by side.
  • Use a relative's house for the party.
  • For communions and other church related events, look into using your church grounds.
  • If for a birthday, combine parties with your child's friend that has a birthday close to your child's.
  • Local parks can usually be used for parties. There is generally a small hourly fee associated with this. We have generators for rent and will be more than happy to help you work out the details with the city or county park authority.
 
How many kids can safely bounce at once?
  This depends on the size of the inflatable, however we provide the following maximum capacity numbers:
Unit Size
Children 8 and under
Children 8 - 12
Teens
Adults
15' x 15'
10
8
5
3
 
How does the bounce stay inflated?
  The bounce is inflated with a fully enclosed blower motor unit that must stay on the entire time the bounce unit is being used. The design of the blower is such that no moving parts are exposed. This is a very important safety feature that you should take into account whenever considering a rental. The blower unit must be located within ~75 feet of an electrical outlet.
 
Can we set up the bounce on concrete or asphalt?
  Yes, however for safety reasons, we prefer that the bounce be placed on a level, grassy area.
 
How do you keep the bounce from floating away?
  While they are full of air, the bounces themselves are quite heavy. However, they do need to be staked down to avoid them "walking" around. To accomplish this we use large sandbags at each corner when setting up on concrete or asphalt. When setting up grassy areas, we use large stakes that are driven into the ground. While these stakes do not go deep enough to hit utility lines, please let us know if we will be setting up near items such as drainage lines or sprinkler lines.
 
The location that we wish to use is not close to electrical power, I guess we can't have a bounce?
  Don't let that stop you. We have generators available for rent, including a full tank of fuel, that will power the blowers that inflate the bounce.
 
Can I cancel my reservation?
  We realize that plans can change and we will gladly refund 100% of your deposit when provided with at least 7 days notice prior to your reservation date. If provided less than 7 days notice, we will not refund deposits. Weather related cancellations are only determined on the day of the rental and will result in a complete refund of any deposit.
 
What if it is windy or rainy on the day of my event?
  If the local forecast is calling for high winds (> 20 MPH), or rain on the morning of your reservation, we will contact you via phone to reschedule your reservation for another day or to provide a refund of your deposit. Rescheduling is based on availability for the day requested. If you feel that rain or wind is a concern, please bring this to our attention PRIOR to us arriving at your location. No Refunds will be provided once the bounce is set up. Hop On Pop's MoonBounce reserves the right to cancel a rental and provide a full refund of your deposit if it is raining or rain is inevitable.
 
What do I do in the event that we receive unexpected rain or high winds (>20 MPH) during our rental?
  Given the frequency of afternoon thundershowers and storms in our area, this is a valid concern. It is important to remember that the bounce blower is powered by electricity and that electricity and water don't mix well. If rain is encountered, ask everyone to quickly and calmly exit the bounce. Once it is emptied, unplug the blower and allow the unit to deflate. DO NOT USE THE UNIT IN HEAVY RAIN OR HIGH WINDS! Once the weather has passed, plug the blower back in, allow the unit to inflate and have an adult dry the interior with a towel. This is very important, as the vinyl is very slippery when wet. Once dry, the bounce can be utilized again.
 
What do we do if there is an emergency?
  In the case of an emergency, have everyone exit the bounce calmly and quickly and contact Hop On Pop's MoonBounce at 703.986.3515 ext. 2.
 
Does Hop On Pop's MoonBounce have insurance?
  Definitely! Due to the high cost of insurance, there are many companies out there that choose to not carry insurance coverage. However, at Hop On Pop's MoonBounce, we believe that this is the most important requirement for running a moonbounce rental business. As such, we are fully insured with a liability insurance policy covering injury due to Hop On Pop's MoonBounce's gross negligence. This statement in no way implies legal responsibility. Please read your rental agreement. We are happy to provide a copy of our insurance binder upon request.
 
What are my responsibilities as the renter of the bounce?
  Our contract requires that an adult be home when the bounce is setup. We will review the features of the bounce with this individual, as well as our safety regulations. Additionally, we will review our emergency procedures with this individual at the time of setup. An adult MUST accompany the bounce anytime the bounce is inflated. This person is responsible for the safety of the children, as well as, the care of the equipment by making sure that ALL safety rules and regulations are followed. Aside from safety items, it is the responsibility of the renter to provide for electrical power within 75 feet of the bounce and a level, open 20' x 20' area to set up on.
 
Can you provide an attendant with our rental?
  Absolutely! We will happily provide an attendant for your rental to free you from having to worry about who is watching the bounce. This must be requested at least 10 days prior to your reservation day and there is an attendant charge of $35/hour.
 
How safe are moonbounces?
  As long as the safety rules are followed, bounces are very safe. In fact, most accidents that arise from the use of moonbounces are a direct result of the renters not following the posted safety rules by allowing the unit to be overloaded, allowing the unit to be used in high winds, etc.
 
How do I reserve a unit?
  Call or email us at 703.986.3515 or info@hoponpops.com and we will be happy to process your reservation request. We will then tentatively reserve your unit, fax or email you a rental agreement and Safety Rules and Regulations agreement for you to sign and return. Once we have received your signed documents and your deposit, we will finalize your reservation.
 
How much of a deposit is required to confirm a reservation?
  While you may pay up to 100% of the rental fees up front if you like, we require that you provide a deposit equal to 30% of the total charges or provide a credit card in order for us to confirm the equipment for you.
 
How can I pay for the unit?
  Our preference is a check, but we also accept cash, Visa, and Master Card. Payment is due in full at the time of setup. The delivery person will provide you with a copy of the rules, review the safety procedures with you and collect final payment prior to setting up the unit.
 
What is your delivery area?
  Our primary delivery areas are the Greater Washington DC area: Northern Virginia, Washington DC and parts of Maryland, Charlottesville, VA, Richmond, VA and Raleigh, NC.
 
Do you provide special pricing to schools, churches and other non-profit organizations?
  Absolutely! Please email or call us at 703.986.3515 for details. We would love to work with you. Please note that a moonbounce can make a great compliment to a non-profit fundraiser, such as a carwash or other event. While the parents are getting the car washed, it provides some fun for the kids and also provides instant "curb appeal" for your function.